You Have Questions We Have Answers

  • Can I expose my “healthy” skin to the light or, do I need to cover it somehow?

  • If my device is located in a cold room, do I need to allow time for the lamps to warm up?

  • I’m seeing good results with my phototherapy treatments other than my face, is it possible the light is working everywhere except for my face?

  • How long do I need to wait before I begin to see results?

  • Should I treat for the same amount of time that I treated for in the doctor's office?

  • I feel like the unit is not working as well as it used to. Do I need to replace the lamps?

  • What is a good room to do my treatments in?

  • My skin turned red after my treatments. What do I do?

  • My lamp(s) went out. What do I do?

  • Can I use my device in different countries?

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